About Special Orders
This area is designated for Special Orders Only. If you wish to order a custom item that we do not showcase on our website and have consulted with our graphic design artist about a custom design or other specific project - we will list it here for you to purchase.
Purchasing through Special Order offers you the security of going through our secured shopping cart payment system. You also will be assigned an Order Number and be given a receipt.
If you have any questions or concerns about your order, or feel we need to further explain the details of this order, please do not pay until we have come to a mutual agreement. Special or Custom Orders are not refundable or returnable. When working with various design projects, our graphic designers have to be paid for their time, talent and expertise.
We do promise to do our best in reaching your goals and will send you design concepts for your approval as the design of your custom item progresses. This will give you ample opportunity to make changes and for us to reach a final design that pleases you and is worthy of our years of experience and reputation.
Special Orders & Custom Design Projects are typically limited to 3 revisions without additional charges than what was quoted to you.
However, this is not "written in stone".**
**We have several members on our graphic design team - each one very patient and with one goal in mind - to please you. On occasion, there are clients who come to us with ideas but not really a vision of the finished design. Many other times, our designers can come up with ideas that "get it" as to your goals. Still at other times, we work with you in trying to accomplish your goals and cannot seem to come to a mutual agreement on a design concept. The designer has worked to acheive that goal and taken much time to do so and deserves to be paid for his/her time and talent. We work hard and with ethics and try to accomplish your goals. . . but if you desire a custom design and you yourself do not know which direction to take this project - then perhaps you should wait until you are more certain, saving us both time and expense.
Revisions beyond 3 may require further design fees at a rate of $35.00 per hour. We leave that up to the graphic designer assigned to your project keeping in mind that each project is considered on a personal one on one basis. This is pertinent to small design projects through complete website design. We will promise to do our very best for you, our special client, and to honor our promise to God and to uphold our business ethics and reputation.
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